Cancellation policy
PURCHASE OPTIONS CANCELLATION POLICY
Coffee Subscriptions
When you purchase a Casa Davila coffee subscription, you authorize recurring charges and deliveries according to the frequency you select.
You may change, pause, or cancel your subscription at any time through the subscription-management link included in your order and subscription emails.
Changes or cancellations must be completed before the next order is processed. Once a subscription order has been processed and sent for fulfillment, it cannot be canceled or refunded because coffee is freshly roasted and perishable.
If a subscription order arrives damaged, defective, or incorrect, contact us within 14 days at illine@casadavilaco.com. Include your order number and clear photographs of the product and packaging so we can review the issue.
For assistance managing your subscription, email illine@casadavilaco.com.